ONTIME Phantom Electric Bike ONTIME

Fast Shipping with Professional Packaging

We offer a broad range of shipping options thanks to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel are extremely skilled and will package your items according to our precise and exact specifications. Your items will undergo a thorough inspection and be securely secured prior to being delivered. We deliver to thousands of clients every day from all over the world. The fact that we are committed to becoming the biggest online retailer in the World is evident. These warehouses are located in Europe as much as they are in USA.

Note that orders containing multiple items are given a processing time according to the item.

Before shipping, our team will perform an extensive inspection of the items you purchased. The majority of orders will be delivered within 48 hours. Delivery is expected to take between 3 and seven days.

Returns

The inventory is constantly changing and we are unable to fully manage it because of the fact that multiple parties are involved, which includes our factory and warehouse. The stock can change at any time. Please be aware it's possible your order may become unfulfilled after you place the order.

The policy is 30 days. If you don't receive your product within the 30 days period, we're not able to issue the option of a refund or exchange.

In order for your item to be returned the item must not be opened and in the same state as you received it in. You must have the item in the original packaging.